CLOUD BUSINESS COMMUNICATIONS
Calls, meetings, and messaging
CONTACT CENTER
Call Center solutions with workforce management, Al, and UCaaS
COLLABORATION
Collaboration with our expert team
CLOUD BUSINESS COMMUNICATIONS
Calls, meetings, and messaging
CONTACT CENTER
Call Center solutions with workforce management, Al, and UCaaS
COLLABORATION
Collaboration with our expert team
SERVICES
We Offer
CLOUD BUSINESS COMMUNICATIONS
Calls, meetings, and messaging
CONTACT CENTER
Call Center solutions with workforce management, Al, and UCaaS
COLLABORATION
Collaboration with our expert team
SERVICES
We Offer
With extensive contact center experience, our business advisors and development team collaborate with you to design, create, and execute your contact center solution with Max link Solutions.
Our robocall feature can easily support large organizational campaigns.
Configuration to dial the lead set that is uploaded through the automatic uploader.
A feedback sourcing facility is available and can be configured as per requirement. Customers can provide feedback via IVR by pressing the designated keys on their phones.
It displays real-time stats of calls and agents in graphical format, such as;
CSRs dashboard is implemented with the below functionalities.
Our intelligently designed IVR system is an invaluable addition for organizations that experience high call volumes. It effectively pairs customers with the appropriate agent and can even assist callers in retrieving answers to their previously posted inquiries, all without having to wait for an agent to answer the call.
Looking for a custom contact center solution? Our trained developers can build your perfect platform.
Max-Link Solutions is cloud based Collaborations Service Provider that provide Contact Centre platform, SMS Texting FAX, Meetings & Voice AI.
It is a next generation cloud based user PBX which offers effortless user experience and Increase staff productivity.
Copyright © 2023 Max Link Solutions. All rights reserved.
Book a demo with one of our experts to explore all the features available in Maxlink Solutions.
Are you ready to join the Max Link revolution? Hit us up for more queries.